Terms of Service

Product: FoundryHQ Website: https://foundryhq.agency Application: https://app.foundryhq.agency Last updated: 6 August 2026

1. Agreement

These Terms of Service (“Terms”) are a contract between FoundryHQ (“FoundryHQ”, “we”, “us”, “our”) and the person or organisation using FoundryHQ (“you”, “Customer”).

By creating an account, clicking to accept, or paying for FoundryHQ, you agree to these Terms. If you use FoundryHQ on behalf of an organisation, you confirm you have authority to bind that organisation.

If you do not agree, do not use the service.

Related policies:

• Privacy Policy
• Cookie Policy

2. Who we are

3. The service

FoundryHQ is a UK-focused B2B software service that may include:

• a continuously updated database of newly opened and expanding local businesses;
• a visual pipeline / lightweight CRM for tracking targets;
• AI-assisted outreach email drafting;
• related dashboards and account features.

We may improve, add, or remove features reasonably. Material reductions to core paid functionality will be handled in good faith (notice and/or cancellation rights where appropriate).

Growth Toolkit includes a 7-day trial. After the trial, Growth Toolkit continues at £79 per month unless you cancel. Enterprise / Agency starts as a paid plan unless we expressly offer another arrangement in writing.

4. Eligibility and accounts

• You must be at least 18 and capable of forming a binding contract.
• You must provide accurate registration and billing information.
• You are responsible for safeguarding login credentials and for activity under your account.
• Notify us promptly of unauthorised access.
• One subscription is for your organisation’s internal use unless a plan expressly includes broader rights.

5. Plans, fees, and billing

5.1 Price

Launch pricing is £79 per month for Growth Toolkit and £1,000 per month for Enterprise / Agency, billed in advance on a monthly subscription basis (or as shown at checkout). Taxes may apply.

5.2 Trials

Growth Toolkit includes a 7-day trial. A payment method is required at checkout. Unless you cancel before the trial ends, the subscription continues at the published monthly price. Enterprise / Agency does not include a trial unless we expressly state otherwise in writing.

5.3 Payment

Payments are processed by our payment partner (for example, Stripe). You authorise recurring charges to your payment method until you cancel.

5.4 Failed payments

If a payment fails, we may retry, send reminders, restrict access, or suspend/terminate the subscription after failed recovery attempts.

5.5 Price changes

We may change prices for renewal periods. We will give reasonable advance notice. If you do not agree, cancel before the new price takes effect.

5.6 Cancellation

You may cancel at any time with effect from the end of the current paid billing period via the billing portal or by contacting foundryhq.agency@gmail.com. Unless required by law or expressly stated at checkout, fees already paid are non-refundable, and we do not provide pro-rata refunds for partial months.

5.7 Chargebacks

Please contact support before filing a chargeback. Unfounded chargebacks may result in suspension.

6. Licence and acceptable use

6.1 Licence

Subject to these Terms and timely payment, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use FoundryHQ for your internal business purposes during your subscription.

6.2 Restrictions

You must not:

1. resell, rent, or provide FoundryHQ or bulk exports as a competing data service without our written consent;
2. scrape, spider, or systematically harvest the service except through documented export features we enable;
3. reverse engineer the service except where law allows;
4. bypass usage limits, security, or billing controls;
5. upload malware or unlawful content;
6. use the service to harass, spam, or send unlawful communications;
7. misrepresent your identity or affiliation in outreach generated with the service;
8. use the service for credit scoring, unlawful surveillance, or decisions that unlawfully discriminate;
9. use lead data to build a substantially similar competing database for third-party distribution.

6.3 Outreach compliance (critical)

You are solely responsible for your outbound communications and campaigns, including compliance with:

• PECR;
• UK GDPR / Data Protection Act 2018;
• CAP Code / advertising rules where applicable;
• any sector-specific rules.

AI drafts are assistive only. You must review content before sending. Unless a feature expressly states that FoundryHQ sends mail for you, you send messages through your own systems and remain the controller of that messaging.

7. Customer content and data

7.1 Your content

You retain ownership of content you upload or create in your workspace (notes, lists, templates, etc.). You grant us a worldwide licence to host, process, transmit, and display that content only as needed to provide and secure the service.

7.2 Shared lead intelligence

The curated business lead dataset, schema, rankings, scoring, UI, software, and related compilations are owned by us or our licensors. Your subscription gives you a right to use that data inside FoundryHQ for your internal prospecting — not ownership of the database.

7.3 Feedback

If you give feedback or suggestions, we may use them without obligation to you.

8. Third-party services

The service may integrate with or rely on third parties (payments, hosting, AI model providers, email infrastructure). Their terms govern those services. We are not responsible for third-party outages beyond our reasonable control, but we will take reasonable steps to restore core service.

9. Confidentiality

Each party must protect the other’s non-public information reasonably and use it only for the relationship under these Terms, except where disclosure is required by law or the information is public through no fault of the receiving party.

10. Privacy

Our handling of personal data is described in the Privacy Policy. Where we process Customer personal data as a processor, the parties will treat these Terms and the Privacy Policy as setting out the basic processing instructions; a separate Data Processing Addendum can be executed on request for customers that need one.

11. Service level and support

Unless a separate written SLA says otherwise:

• the service is provided on a commercially reasonable efforts basis;
• we do not guarantee uninterrupted or error-free operation;
• lead coverage, freshness, match rates, and AI draft quality may vary and are not guaranteed to produce revenue, meetings, or replies;
• support is available via foundryhq.agency@gmail.com on a reasonable-efforts basis.

12. Warranties and disclaimers

You warrant that your use of the service and data will comply with law and that you have all rights needed for content you upload.

We warrant that we will provide the service with reasonable care and skill.

Except as expressly stated, the service and all data/AI outputs are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the above, we do not warrant that:

• any lead is contactable, accurate at the moment you use it, or interested in your services;
• AI-generated text is accurate, non-infringing, or suitable to send without editing;
• you will achieve any particular commercial result.

13. Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited under English law.

Subject to that:

1. we are not liable for indirect or consequential loss, loss of profits, revenue, goodwill, anticipated savings, or data (except data recovery costs caused by our breach where legally recoverable);
2. our total aggregate liability arising out of or in connection with the service in any 12-month period is limited to the fees you paid us for the service in that 12-month period.

14. Indemnity

You will indemnify and hold us harmless from claims, losses, and reasonable costs arising out of:

• your outreach or messaging;
• your misuse of lead data;
• your content;
• your breach of these Terms or law,

except to the extent caused by our wilful misconduct or material breach.

15. Suspension and termination

We may suspend or terminate access immediately if:

• you breach these Terms;
• payment is overdue;
• your use creates security, legal, or operational risk;
• we are required to do so by law.

You may stop using the service and cancel as described in section 5.

On termination:

• your licence ends;
• we may delete or irreversibly anonymise your workspace data after a reasonable retention window, subject to legal holds and backup cycles;
• sections that should survive (fees owed, IP, liability, indemnity, confidentiality, governing law) remain in force.

16. Changes to the service or Terms

We may update these Terms. Material changes will be notified by email, in-app notice, or website post. Continued use after the effective date constitutes acceptance, unless applicable law requires a different method. If you reject material changes, cancel before they take effect.

17. Export and sanctions

You must not use the service in breach of applicable export control or sanctions laws.

18. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction to protect IP or confidential information.

If you are a consumer (unlikely for this B2B product), mandatory consumer protections still apply.

19. Miscellaneous

• Entire agreement: these Terms + policies + order/checkout details are the entire agreement.
• Severability: invalid terms are modified to the minimum extent required.
• No waiver: failure to enforce is not a waiver.
• Assignment: you may not assign without our consent; we may assign to an affiliate or successor.
• Notices: we may notice you via account email; you may notice us at foundryhq.agency@gmail.com.
• Force majeure: neither party is liable for delays caused by events beyond reasonable control.

20. Contact

Questions about these Terms: foundryhq.agency@gmail.com Post: Registered office address to be confirmed